FAQ & Site Info
Terms of ServicePayment Method
· All payments should be made within 7 days after the auction closed.
Shipping & Handling
· Items will be sent out within 48 hours after the payment cleared.
· Orders will be shipped via airmail, air parcel or other services depending on situations.
· Delivery time lasts approx.
A) Western Europe \ North America: 7-25 business days
B) Australia: 7-25 business days
C) Other countries: 7-25 business days, some countries may be more than 30 business days.
· Tracking number will be provided after dispatch.
· We are not responsible for any customs duty and taxation outside of China.
· All items are checked and packed in good condition before dispatch.
· If you find any defect in our items, please contact us customer service within 7 days of receipt item.
· Return items must not be used or have any sign of abuse or intentional damage.
· Buyer is responsible for all return shipping charges.
· Winning Buyers should provide confirmed postal address when making payment.
· We will not liable for postal lost caused by incorrect postal address was given.
· We will not send the items to second party address for any reason.
· Any items unclaimed or sent back, S & H will have to pay again for resend.
Customer Service Work Time
· If you have any questions, Please contact with us via our customer service e-mail. Please be advised that e-mails will be replied by our customer services officers Mon. - Fri. (Excluding Weekends and Public Holidays). You may expect to receive a response to your inquiry within 24 hours (Excluding Weekends and Public Holidays).
· We will leave positive feedback to buyer as soon as buyer pays for the item. We highly appreciate that you can contact with us before you leaving Negative feedback or Neutral feedback .We will offer help to resolve your problems as fast as possible.